I Think There's Something To Be Said That Saying The Words "Deny, Defend, Depose, You're Next" To An

I think there's something to be said that saying the words "Deny, Defend, Depose, you're next" to an insurance sales rep can get you arrested for 'threats of mass homicide' or whatever with a threat of 15 years in prison

But when I was a manager in a fast food restaurant I've had customers throw food at me, demand for my personal phone number with an added threat of "Well I'll just have to FIND it", customers charging past the front counter to physically intimidate me and my coworkers, screaming and swearing, demands to know what time I get out of work, demands to know when my manager would be at work as a threat, people sitting in their car waiting for me to finish closing because they were angry at me, causing me to stay in the office watching the camera waiting for them to drive away...

But none of those incidents are arrest-able offenses, not one, any time I called the cops on any customer I would just hear excuses like " "there isn't anything illegal about calling a restaurant", that nothing physical happened and therefore there's nothing they could do, to call back and let them know if anything else happens

Idk, just think it's A TEENY TINY BIT ODD

Cop in the news goes "words have consequences" as if people don't berate and threaten fast food and retail workers every day